Returns and FAQ

Where is the store based?

Spanish Town, Jamaica

Do you accept orders placed outside of the US?

WE SHIP WORLDWIDE TO EVERYWHERE.

How long will it take to receive my order?

PLEASE NOTE THAT INTERNATIONAL SHIPPING VIA JAMAICA POST NORMALLY TAKES 4-8 WEEKS DEPENDENT ON GEOGRAPHIC LOCATION.

ALSO, JAMAICA POST IS NOT YET ONLINE HENCE PARCELS ARE ONLY TRACEABLE AND CANNOT BE TRACKED. HOWEVER, ALL PACKAGES ARE REGISTERED FOR THE PROTECTION OF THE SELLER & BUYER AT THE SELLER'S EXPENSE AND THE REGISTRATION NUMBER/POSTAL CONFIRMATION WILL BE EMAILED TO THE CUSTOMER(S) AS REFERENCE WITHIN ONE (1) BUSINESS DAY OF DELIVERY TO OUR POST OFFICE IN JAMAICA AFTER CLEARED PAYMENT.

IN THE CASE WHERE PARCELS ARE UNDELIVERED AFTER 2 MONTHS WHICH IS VERY RARE, AN INQUIRY IS FILED AT OUR LOCAL POST OFFICE TO FURTHER OBTAIN A WRITTEN STATUS OF THE DELIVERY FROM THE POSTMASTER GENERAL OF THE HEAD OFFICE IN KINGSTON, JAMAICA WHICH TAKES UP TO 2 WEEKS.

PARCELS THAT ARE UNCLAIMED DUE TO A CHANGE OF ADDRESS BY THE BUYER WILL BE RETURNED TO OUR LOCAL OFFICE OF POSTING AND WE WILL RE-SEND THE PARCEL AFTER NOTIFYING THE BUYER TO ASCERTAIN THE CORRECT MAILING ADDRESS AT NO ADDITIONAL COST.

DHL/FEDEX EXPRESS SHIPPING TO EVERYWHERE APPLICABLE IN THE WORLD IS AVAILABLE UPON REQUEST AND A QUOTE WILL BE GIVEN VIA EMAIL. NORMAL DELIVERY TIME VIA DHL/FEDEX EXPRESS SHIPPING TAKES 4-8 BUSINESS DAYS GUARANTEED TO EVERYWHERE IN THE WORLD.

UPON RECEIVING CLEARED PAYMENT, THE PACKAGE WILL BE SCHEDULED FOR SHIPPING VIA JAMAICA POST AND A POSTAL CONFIRMATION/REGISTRATION NUMBER WILL BE EMAILED TO THE BUYER WITHIN ONE (1) BUSINESS DAY AFTER DELIVERY TO THE LOCAL POST OFFICE, IN JAMAICA.

KINDLY NOTE THAT EXPRESS SHIPPING VIA JAMAICA POST EXPRESS IS ONLY AVAILABLE TO U.S.A., CANADA AND THE UNITED KINGDOM FOR PARCELS WEIGHING OVER 1 KG. A REGISTRATION NUMBER IS ASSIGNED FOR CUSTOM CLEARANCE IN THE COUNTRY OF FINAL DESTINATION. YOU WILL BE NOTIFIED BY CUSTOMS IN YOUR COUNTRY UPON ARRIVAL OF YOUR PARCEL WHICH NORMALLY TAKES 4-12 BUSINESS DAYS. JAMAICA POST EXPRESS RATE FOR THE FIRST 1 KILOGRAM IS AN ADDITIONAL US$20 AND US$10 FOR EACH KILOGRAM THEREAFTER.

ALSO, JAMAICA POST TO EVERYWHERE INCLUDING U.S.A., U.K., AND CANADA IS US$10 FOR THE FIRST ITEM & US$2 FOR EACH ADDITIONAL/EXTRA COPIES THEREAFTER.. DOMESTIC SHIPPING IS TO THE CARIBBEAN @ US$10 FOR THREE (3) 7"/12"/LP RECORDS & US$2 FOR EACH ADDITIONAL/EXTRA COPIES. PLEASE FEEL FREE TO CALL OR EMAIL [email protected] TO KNOW THE SHIPPING STATUS OF YOUR ORDER AT ANY TIME. KINDLY NOTE THAT THERE WILL BE NO POSTING OF PACKAGES ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS.

Goldmine Record Standard as follows:

Goldmine record standard used:

MINT (M): Perfect! This record looks like it has just left the manufacturer, with NO flaws what so ever. It looks as though it had never been handled. No scuffs or scratches, blotches or stains. No stickers address labels, writing on the covers or labels. No tears or seam splits. No wear to the cover or record period! Age of the record has nothing to do with it.

NEAR MINT or NM, M- : this record appears virtually flawless A very minor scuff and very little else can appear on the vinyl. It should play without any noise over the flaw. The flaw is very hard to see. The cover looks as close to perfect with only minor signs of wear and or age. Minor impressions to the cover (due to the outer edge of the vinyl resting inside) may be acceptable, however the artwork is be as close to perfect as can be.

EXCELLENT or EX or VG++ : minor scuffs which are only slightly visible. There may be more than a few scuffs and NO Scratches COVER: Artwork is still as close to perfect as can be. Some impression to the cover (minor outer ring wear) but no ink wear! Some slight creases to the corners, but not wrinkled and obtrusive to the eye. The corners can show white (where the artwork pasted slick was) meaning, slight wear. No seam splits or writing on the cover or taped repairs can make this grade.

VERY GOOD PLUS or VG+ record shows wear, surface scuffs. The vinyl still has a great luster, but the flaws will be noticeable to the naked eye. If the flaws don't cause any surface noise, the vinyl can still make the VG+ grade. COVERS: A virtually clean cover, but may have small writing on it.The artwork looks clean with slightly more aging. The back of the cover usually gives away the age of the cover. Flat white paper will be somewhat yellow yet no stains or mildew from water damage. Some minor wear to the seams or spine, but no tears or holes popping through. The corners will be slightly dog eared yet no crackly bends, defacing the artwork. In essence, a VG+ cover should have no more than 3 flaws mentioned.

VERY GOOD or VG: this record is a record that is good enough. They are not really going to look very good, but it will STILL play very good. there will almost always be some surface noise when they are played. The Dynamics should still be excellent, overpowering the surface noise. A VG record will appear well have been played but still have some luster. VG covers will look worn, used. There may be some seam splitting . There will be some ring wear, where the ink has begun to wear off. Giving the cover a look of snow falling. If the artwork looks snowy all over, it is less than VG condition. There may be some writing on the cover (still, no Large letters in magic marker). It will look aged and more yellowish due to contamination's in the air (sometimes looking like cigarette smoke). Still it should be decent.

GOOD or G A good record will look very well played, dull, grayish and possibly abused. However a Good record should still play. It will have distracting surface noise. Such as crackle that is continuous or some hiss. Will also have some loss of dynamics caused from grooves being worn. It should play without any skips or any obtrusively loud pops or repeated clicks, caused by deep scratches. Good means that it will play with some form of decency, so one can still enjoy the music even though you can still hear noise caused from the wear. A Good cover will have just about everything wrong with it. It will have seam splits (possibly taped repaired, but only with scotch tape. No duct tape or masking tape repairs. These are big turn offs. May have magic marker writing on the cover but still if they are in huge letters, it is a big turn off.In essence, the cover will looked virtually trashed, but some artwork will still be noticed. If the artwork is worn, it is POOR and the cover is worthless.

On a scale from 1 (Poor) to 10 (Perfect) the above grading are equivalent to:
MINT - 10, Near Mint - 8, Excellent - 7, Very Good Plus - 6 , Very Good - 5 , Good - 2
Kindly note that International Shipping of LP/12" record is US$10.00 to EVERYWHERE in the world and US$2.50 for each additional copy.

How is my Order Processed?

Here's how it works..........................

After an Order is placed, we will confirm the payment by marking the shipping info on PayPal using an "IN PROCESS" notification with an incomplete registration number, like RR 00123_ _ _ _ JM and the appropriate Carrier, for example, Jamaica Post, FedEx/DHL/EMS-Jamaiuca Post Express, available only to U.S.A.,Canada & United KJingom.

After a cleared payment, your Order will be prepared for shipping within 2-3 business days. Within 1 business day of shipping your Order, we will update/revise the shipping info with the registration number of the mailed parcel and email the Buyer with an attachment of the postal confirmation/registration number, RR 001234567 JM, with a Memo of the estimated/expected time of the shipment/delivery..

We are easy to talk to so please fdeel free to ask any question(s) at any time.

From the Staff,

World Of Reggae Music Store

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